Treadmills Outdoor & Patio Furniture Office Desks Trampolines

Frequently Asked Questions

Are the kids table and chair sets easy to assemble?

Our kids table and chair sets come with a detailed and easy-to-understand instruction manual that provides clear, step-by-step guidance, allowing you to complete the assembly quickly and effortlessly. Even if you are not experienced with furniture assembly, the manual simplifies the process to ensure a smooth setup.
Additionally, our friendly and knowledgeable customer service team is always available to assist you with any questions or difficulties you may encounter during assembly. We are committed to making your experience as easy and stress-free as possible, so your child can start enjoying their new table and chair set right away.

Are the toddler tables and chairs adjustable in height?

Some of our childrens table and chair sets are height-adjustable. The tabletop height of our study desks can be easily adjusted by rotating the lever and fixed by the locking knobs. These height-adjustable desks can grow with your child and ensure a perfect posture for homework, art projects, and more.
These kids' desks also feature a tiltable desktop that provides perfect angles for various activities: writing (0°-15°), reading (15°-30°), drawing (30°-60°). Our kids' task chairs will smoothly lift up and down with the premium gas lift and adjusting lever. Thus, kids can sit in the most comfortable position. Adjustable height satisfies the needs of kids from 6 to 15 years old.

Does the kids' table and chair set come with a warranty?

Yes, the kids table and chair sets from Costway® come with a limited warranty. Our products are covered by a 1-year warranty, which protects against defects in materials and workmanship under normal use. However, this warranty does not cover damage caused by abuse, accidental damage, or repairs made by anyone other than Costway®.
If you need to return an item due to a quality-related issue, Costway® will cover all return shipping costs. For non-quality-related returns, the return shipping fee will be deducted from your refund. We are committed to ensuring your satisfaction and product quality.

How do I choose the right size of children's table and chairs?

To choose the right-sized childrens table and chairs, match the height to your child’s age. Ensure their feet touch the floor, knees bend at 90°, and elbows rest comfortably on the table. Test by having your child sit—if their posture looks natural, it fits!
To ensure you select the right tables and chairs, please refer to the product details on our website, where each model's specifications, including suitable age, are clearly listed.
If you have any further questions or need assistance in choosing the perfect children's table and chairs, feel free to contact our customer service team at [email protected].

How much weight can children's tables and chairs bear?

The weight capacity of our children’s tables and chairs varies depending on the specific model to accommodate different age groups and usage needs. Each product listing on our website provides detailed specifications, including the maximum weight limit, so you can choose the most suitable set for your child. We recommend reviewing these details carefully before purchasing to ensure safety and comfort. If you have any questions or need personalized assistance in selecting the right table and chair set, our friendly customer service team is available to help.
Please feel free to contact us at [email protected], and we’ll be happy to provide support and guidance. Your child’s safety and satisfaction are our top priorities. If you have any further questions or need assistance in choosing the perfect trampoline, feel free to contact our customer service team at [email protected].

Are the materials used in children's tables and chairs environmentally friendly?

At Costway, we prioritize the use of environmentally friendly materials in our children’s tables and chairs. Our products are crafted from high-quality wood and metal, combined with non-toxic, water-based finishes that are safe for children and eco-conscious families. These materials are carefully chosen not only to minimize environmental impact but also to ensure long-lasting durability and excellent functionality.
By using sustainable and non-harmful components, we provide furniture that supports a healthier living environment for your child while maintaining safety and comfort. Choosing Costway means you’re selecting products that are both safe for your family and kind to the planet.

What is the children's wooden chair and table delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order in 1-2 business days. It is then picked, packed, and dispatched. Please note that delivery times vary depending on your location and the possible courier screening the package goes through.
Our standard delivery times (2-7 business days) are estimated and may vary due to external factors outside Costway AU and our courier's control. These factors may include, but are not limited to, extreme weather conditions and technical failures.

Are the toddler table and chairs any recommended cleaning products or care instructions?

To keep toddler tables and chairs in good condition, clean them regularly with a mild soap and water solution, avoiding harsh chemicals that could damage finishes or pose health risks. For wooden sets, wipe spills immediately to prevent warping or staining, and occasionally treat with a non-toxic beeswax or mineral oil to maintain the surface.
Plastic furniture can be sanitized with a vinegar-water mix or baby-safe disinfectant. Check screws and joints periodically to ensure stability, tightening them if needed. Protect surfaces from direct sunlight to prevent fading or cracking, and use placemats or coasters to guard against scratches and heat marks. If the set is used outdoors, store it indoors when not in use to avoid weather damage. Always follow specific care guidelines in the manual to extend longevity while keeping the furniture safe for little ones.