Inflatable Water Slides | slip and slide | Costway

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Frequently Asked Questions

How do I make my water slide slippery?

To make your water slide slippery, start by applying a generous amount of water to the slide before use. You can use a garden hose or a sprinkler to ensure it’s wet from top to bottom. For added slipperiness, mix water with a small amount of baby shampoo or mild dish soap. Avoid harsh chemicals, as they can damage the material of the slide. Additionally, you can use a water slide lubricant spray, specifically designed for inflatable slides, to enhance the experience. Always check the manufacturer's instructions before using any products to ensure the safety and longevity of the slide.

How do I clean and store a water slide?

To clean and store a water slide, first drain all water and rinse off dirt with a hose. Gently scrub with mild soap and water, avoiding harsh chemicals, then disinfect with a vinegar solution if needed. Dry it completely to prevent mold. Once dry, fold or roll it neatly and store it in a cool, dry place, preferably in a storage bag or container to protect it from dust and pests. Keep it away from sharp objects and extreme temperatures, and check for damage before the next use to ensure it stays in good condition.

What is the price range for water slides?

At Costway, we offer a wide range of water slides to suit various budgets and preferences. The prices generally range from $100 to $1000, depending on the size, features, and materials. For instance, smaller, inflatable slides suitable for kids may fall on the lower end of the price spectrum, while larger, more durable slides with additional features such as splash pools, water sprayers, or multiple lanes will be priced higher.
For more information on available models, specifications, and customer reviews, feel free to browse our website or visit our Help Center. We're here to help you find the perfect water slide for your needs.

How long does it take to receive my inflatable pool slide after placing an order?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order in 1-2 business days. It is then picked, packed, and dispatched. Please note that delivery times vary depending on your location and the possible courier screening the package goes through. Our standard delivery times (2-7 business days) are estimated and may vary due to external factors outside Costway AU and our courier's control. These factors may include, but are not limited to, extreme weather conditions and technical failures.

What safety precautions should I take when using an inflatable pool slide?

For safe use of an inflatable pool slide, set it up on flat, soft ground like grass, away from hazards like slopes or sharp objects, and secure it firmly with stakes or weights. Always supervise children closely, enforce rules like no diving or rough play, and limit the number of riders at once. Ensure users slide feet-first, remove shoes and sharp objects, and check the slide regularly for damage or stability issues, especially in windy conditions. Keep the area clear and avoid overcrowding to prevent accidents.

Can I exchange my inflatable pool slide if it doesn't meet my expectations?

Yes, if the inflatable pool slide you purchased from Costway Australia does not meet your expectations, you can request an exchange. Please contact our customer service team at [email protected] to initiate the exchange process. We may ask you to provide photos or videos of the product and its packaging to assist in assessing the issue.
Once your request has been reviewed, we will provide instructions for returning and arranging an exchange. Please ensure that the product is unused and in its original packaging in order to be eligible for an exchange. For more information on our return and exchange policy, please refer to our Return Policy.

How do I repair small holes or tears in a blow-up water slide?

You can repair it with the repair kit in the package. First, clean and dry the damaged area thoroughly. Cut a patch slightly larger than the hole, round the edges to prevent peeling, and apply adhesive from the kit (or use strong vinyl glue). Press the patch firmly, smoothing out air bubbles, and let it cure completely (usually 24 hours) before reinflating. For tiny punctures, a dab of flexible waterproof sealant can also work. Avoid duct tape—it’s only a temporary fix. Always test the repair with water before heavy use.

Is it difficult to assemble a blow-up water slide?

As a Costway employee, I can assure you that assembling our inflatable water slides is straightforward, quick, and user-friendly. Each product comes with a detailed user manual and all necessary accessories, including a hose assembly kit and ground stakes, ensuring a safe and stable setup. The installation process is simple: just unroll the slide, connect the blower, and secure it firmly with the provided stakes. Within minutes, the slide will be fully inflated and ready for hours of outdoor fun. Whether for family gatherings or kids' playtime, our inflatable water slides are designed to provide a hassle-free experience.

Where is the best place to set up a blow up water slide?

The best place to set up an inflatable water slide is on a flat, soft, and open area like a grassy lawn, free from rocks, sticks, or sharp objects that could puncture it. Avoid slopes, concrete, or pavement. Make sure there’s enough space and clearance from trees, fences, or overhead power lines. A shaded spot can help prevent overheating, but avoid windy areas that could destabilize the slide. Also, position it near a water source for easy filling and drainage, and ensure the ground is firm enough to anchor the slide securely.