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FAQ

1. How do I contact Costway regarding my order?

2. When will my order be shipped out?

3. What shipping methods do you offer?

4. What is the estimated delivery time?

5. How do I cancel my order?

6. What if I don't receive my order?

7. What if I have received a damaged order?

8. When can I expect a refund debited to my account once I return the item?

9. What is the warranty of my item?

10. How do I return the item?

11. Is that possible for me to order replacement parts from you?

12. What if I can’t pay by credit card?

13. Will an invoice be included in my package?